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POLICY
A partial payment of 50% is required to secure the order and/or book the date. Deposits are fully refundable 30 days prior to the event. If less than 30 days a partial refund may be provided but will be left up to the discretion of the planner. 14 days or less, refunds can no longer be given. All remaining balances will be due 24 hours prior to pick up or event date (no exceptions).
Customer satisfaction is important. Communication including images will be sent throughout the process to ensure customer consent on all color schemes, themes and decoration plans. Changes will be allowed but may incur an additional fee if additional supplies must be purchased.
